Products &

Services

Toyota Connected North America has developed a number of mobility solutions to help customers drive more confidently, make smarter decisions and enrich their purchase and ownership experiences. Below are examples of our products and services designed, engineered and maintained by Toyota Connected North America.

Product

Virtual Voice Assistant

"Hey Toyota"

Those two words empower drivers to control the world around them. Depending how a vehicle is equipped, the Virtual Voice Assistant is able to control HVAC and audio controls - and even unexpected delights like the windshield wipers and interior lighting in some vehicles.

Product & Service

Drivelink - Telematics Service Platform

We're here when you need us most. TCNA's Drivelink powers Toyota and Lexus Safety Connect* for North America, connecting drivers with 24/7 access to first responders and roadside assistance. System uptime has historically been greater than 99.9% with services including:

  • Automatic Collision Notification
  • Destination Assist
  • Enhanced Roadside Assistance
  • SOS

The telematics infrastructure that underpins Safety Connect* supports automated calling services, such as those found as part of the available Toyota Advanced Rear Seat Reminder feature in the 2025 Sienna.

Service

Toyota Big Data Center

Toyota Connected developed its data platform to safely ingest and store vehicle-generated data. Privacy, safety and security is at the core of everything our engineers develop. We provide privacy by design, in addition to the strict adherence of the regional privacy policies of our customers such as Toyota Motor North America., Managing cloud solutions for millions of vehicles allows engineers the world over the ability to develop new, tech-forward products to best serve customers, and Toyota Connected’s data scientists have the expertise to take macro data and create smarter solutions for our customers. Our engineers are experts at bringing new products and services to market while making existing products better through the process of continuous development.

Service

UX/UI Design

TCNA is a global lead on UX/UI design for Toyota companies, helping drivers and passengers fall in love with their vehicles through easy-to-use, feature-rich experiences that enable them to reliably control what they want, when they want, on their vehicles’ head units. Our team of agile developers employ the practice of kaizen – continuous improvement – by responding to customer feedback and providing continuous improvement in design elements. The UX/UI team works closely with many Toyota companies and suppliers around the world to help ensure drivers and passengers enjoy their drive.

*Toyota Connected Services and Lexus Interface Services depend on certain factors outside of Toyota's and Lexus’ control in order to operate, including 4G network availability, a cellular connection and GPS signal. Without any one or more of these things, operability may be limited or precluded, including access to response center and emergency support. Services vary by vehicle and are subject to change at any time without notice. Services require account registration through Toyota or Lexus App and acceptance of Connected Services Terms of Use at Toyota - Connected Services Terms of Use or Lexus - Connected Services Terms of Use and Master Data Consent. Data charges may apply. For Toyota Connected Services’ and Lexus Interface Services’ vehicle-generated data collection, use, sharing, and retention practices and agreements, see https://www.toyota.com/privacyvts and https://www.lexus.com/privacyvts.

A Safety Connect trial is included for up to 10 years on select vehicles with paid Connected Services packages. See your Toyota or Lexus dealer for details. 4G network dependent.